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Company Policy
CME Publishings
strives to stay on top of the book publishing game. Our policies and
methods are straightforward and accommodating of our much appreciated
customer base. If you have questions, or concerns, contact
Customer Service.
Ordering Process:
Book products and promotional items can be ordered at this website by
visiting the products page. Orders are usually processed within
48hrs. of receipt.
Discount Coupons:
To use discount coupons located at the back of select books, coupon
and payment must be mailed in. Coupons can be used towards the
purchase of a future title(s) by premier author, CaSandra Mathis. Mailing
address will become available prior to next book's release date,
(tentatively scheduled for early 2011).
Volume Discounts:
Book products and promotional items can be ordered at this website by
visiting our Products page. Quantities must be ordered within the
listed range. i.e., $13 per book discount applies only to orders of 21 to 29
books. Discounts apply to orders that will be delivered to a single address
only.
Orders received that are not within the
listed volume discount range cannot be processed. We understand that
mistakes can be made. Therefore, as a courtesy to our valued customers, an
invoice for the correct amount will be emailed. If purchaser still wishes to
buy the books, they can pay the invoice and the books will be shipped
accordingly.
Volume discounts are a separate perk
offered with respect to the many groups, individuals, and book clubs filled
with avid readers who simply love our exciting, well written books. Some readers like to buy one book
to read and one to treasure that may never be opened. Some are a
part of larger groups who buy collectively and benefit greatly from volume
discounts.
Volume discounts cannot be honored along
with other promotions.
Volume discounts cannot be honored during
book signings. In these cases, other discounts may apply. Ask at the venue.
Volume discounts offered during Street
Sales, (hand-to-hand, street vending, and other events outside of in-store
book signings) may vary from the prices listed on the website, or may not be
available at all. Ask at the venue, or location as price reductions may already be in
effect.
Payments Accepted:
CME Publishings accepts credit cards, debit cards, and cash.
Online: Master Card, VISA, American
Express, and Discover is accepted.
Offline: Master Card, VISA, Money Orders,
and cash is accepted.
For the protection of our valued customers, we strongly
discourage sending cash through the mail. Those who choose to do so
understand that we cannot take any responsibility for losses incurred as a
result. Money orders were included for people who don't have a checking
account, or credit/debit card, or simply prefers not to use them. We suggest this be used instead of cash as
it's much safer and traceable.
Payment Processor:
CME Publishings uses PayPal as our online payment processor as it has been a
trusted and reliable source of ecommerce for millions of satisfied
businesses and individuals over many years. PayPal makes it easy to pay for
purchases using a credit, or debit card and DOES NOT require anyone to
become a PayPal member, nor open a PayPal account. Customers simply pay
online, receive their online and emailed receipt, and wait for their
wonderful products to arrive.
For offline purchases such as vendor
events, book signings, etc..., CME Publishings offers credit and debit card
payments for cards carrying the MasterCard and VISA logo via Point Of Sale
terminals. Cash is also accepted.
Online Payments are handled via our
sibling company -
The Well V3, Inc.
which is also transacted via PayPal. This is the name that will show on your
online receipts. Rest assured this is a reputable company and your payment
process is secure.
Copyright:
The entire contents of this website is under copyright and cannot be
duplicated in any shape, media, or form. The entire contents of CME
Publishings' books by premier author, CaSandra Mathis, may not be
duplicated, or otherwise recreated in any shape, media, or form. Song
lyrics, poetry, and/or other creative works written into the literary piece
are the sole property and creation of CaSandra Mathis and are also under
copyright. The use of said material in any shape, media, or form is
prohibited. The entire contents of CME Publishings' books by guest authors
may not be duplicated, or otherwise recreated in any shape, media, or form.
Violations of any measure and by any and
all means of copyright laws will be prosecuted to the fullest extent.
Advertising:
If you would like to advertise on our website, email us at: Customer
Service and include your logo. You will need to let us know what size
advertisement you'd like and on what page. All pages are available for
advertising. A new page will be created for full page ads. Ad size and
pricing is as follows...
|
Size of
Advertisement
(Any combination of sizes (Width
x Height) within same box) |
Price
(Per Year) |
|
W:
100, 150, 200
H:
100, 150, 200 |
$125 |
|
W:
100, 150, 200, 250, 300, 350
H:
250, 300, 350 |
$175 |
|
W:
100, 150, 200 250, 300, 350, 400, 450
H:
400, 450 |
$250 |
|
W:
100, 150, 200 250, 300, 350, 400, 450, 500, 550
H:
500, 550 |
$375 |
|
W:
100, 150, 200 250, 300, 350, 400, 450, 500, 550, 600, 650,
700
H:
600, 650, 700 |
$550 |
600 x 600, or larger = full, separate
page for customer with no other advertisement. All pages include links back
to customer website. Custom logos ($125) and full page advertisements ($295)
can be created upon request. Fees are separate from advertising costs.
All fees payable prior to placement of
advertisement, or provision of service. Detailed invoice will be sent via
email.
Returns/Exchanges:
Due to the nature of our products, we cannot accept returns, nor exchanges.
Should you change your mind about a product and want to order something
else, a refund must be processed and new order made. See "Refunds" for
specifics.
Refunds: As
customer satisfaction is first and foremost, we will gladly honor refunds in
the following instances:
- Merchandise defective from
manufacturer. This includes books with missing pages, (not torn out), and
t-shirts, or other promo items with visible factory defects.
- Customer Changes Their Mind. Unopened,
unworn, and otherwise unused products can be returned within 7 days of
receipt as tracked via USPS. The following process must be followed:
1) Contact Customer
Service for RMA
(return merchandise authorization) number. Packages sent without this number
will be returned unopened.
2) Mail product back within 5 business
days of receiving RMA #.
3) Write RMA # on outside package where
it can be clearly seen.
4) Product must be received in new and
resalable condition with no marks, folds, or damage (including packaging).
Wrapping must not be torn, nor written on.
Please note:
The following items cannot be returned for any
reason...
- DVDs and other media products that
have been opened
- Clothing that has been worn, even if
only tried on
- Books that have been read or opened
extensively to form creases
- Products that can no longer be sold as
'new'
Damaged Products:
CME Publishings takes every measure to ensure products are properly packaged
at our warehouse in a manner to prevent damage during transport. Therefore,
any damages to packaging, or products must be taken up with your local
carrier. For your own protection, examine packaging prior to opening, and
check products carefully afterwards. Report concerns to your local carrier
immediately as each company has its own deadlines.
Disclaimer:
CME Publishings
reserves the right to change policies, pricing, procedures, promotions, and any and all
other content on and offline at any time and without notice. |
Advertising
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